Your care and safety is our top priority. To keep our centers safe and accessible, we diligently screen all of our staff and potential patients for COVID-19 related symptoms and acting accordingly. We want you to feel confident regarding your safety when you visit one of our centers.


Borg and Ide Imaging is committed to improving health outcomes in the Rochester region by working with referring physicians to make early, accurate diagnoses, Borg and Ide has worked to develop strong working relationships with the physician communities in Monroe and surrounding counties.

Please contact a member of our team to learn more about our expertise and services available.

Provider Portal

Our secure Connect portal gives you instant access to reports and images.

Need Technical Support?

Borg and Ide Help Desk:

Phone: 888-670-8838

Insurance Pre-Authorization Program

For your convenience, our team reviews each case and determines if pre-authorization is required. Referring offices are only called in appropriate situations.

For STAT REQUESTS - please call 585-241-6400 and fax patient information to 585-241-6502.

Insurance and Billing

Get important billing and insurance information.