Get in Touch!
Contact Information by Region
For questions on your upcoming exam, to schedule or cancel an appointment, or for general patient inquiries, please use the phone number below to contact us!
Manhattan:212-772-3111
Brooklyn:718-282-7000
Bronx:718-220-2500
Long Island:631-277-1600
Queens:718-544-5151
Staten Island:855-547-4227
Westchester:914-793-1234
Rockland:845-353-0400
Orange:888-365-9729
Ulster:845-340-4500
Other Information
General Inquiries:
LHR-info@RadNet.com
*Not intended for prescriptions, scheduling or clinical documentation
LHR Patient Records Requests:
LHRMedicalRecordRequest@RadNet.com
Personal Injury Scheduling
Phone: 862-660-1100 or 212-602-1900
Fax: 646-666-0669
Email: Rx@kolbradiology.com
Dedicated LHR Personal Injury Scheduling line for injuries from an auto accident or workplace injuries.
*Marque el número para hacer su cita relacionada a daños personales.
Legal & Attorney Requests for Medical Records:
LHR-LegalRecords@RadNet.com
Chat with Us
Chat with our team for help with appointments, billing, insurance, or any general inquiries. We’re here to assist you.
Referral & Clinical Documentation
Referrals & Rx Facsimile: 888-732-0367
For most efficient handling, please include:
1) Rx or referral 2) Patient Demographics & Insurance cards 3) Clinical Documentation (*IMPORTANT*)
- Clinical notes must be comprehensive & should include:
- a) first visit note with dates of onset
- b) prescribed treatments & therapies with dates
- c) the follow-up visit note detailing outcome of treatment/therapy
- d) applicable medications
- e) applicable prior imaging results.
Clinical Documents Facsimile: 646-902-3747
This is a dedicated fax line for 'Requested' clinical documentation requested by LHR (e.g., outside reports, test results, pathology, etc).
Please note: if you already faxed these items with your initial scheduling submission, you do not need to resend, unless we request.
Important Insurance Information
In order to make your visit to our office as smooth as possible, here are a few things to keep in mind.
ELIGIBILITY
It is the patient’s responsibility to provide their current/active insurance at time of scheduling.
If you have questions or concerns about your insurance eligibility and/or benefits email: NYIVTCustomerSupport@RadNet.com
PRE-AUTHORIZATION
In order to make your visit to our office as smooth as possible, please keep in mind that it is the patient and referring physician’s responsibility to confirm pre-authorization requirements and obtain the approval that is required for the exam.
We will contact you two business days before your appointment date to reschedule if your insurance carrier has not yet issued the required authorization.
- NYIVTCustomerSupport@RadNet.com
- Fax: 646-902-3747
If we have not received the pre-authorization number, please contact your insurance company and/or your referring physician’s office and then provide it to us.