For questions on your upcoming exam, to schedule or cancel an appointment, or for general patient inquiries, please use the phone numbers below to contact us!
Get in Touch!
Scheduling and Patient Questions
Billing and Insurance
Billing and Insurance:
Phone:
888-299-5572 - opt. 3
Email:
crabilling@radnet.com
Customer Service:
Phone:
301-438-5011
Email:
contactcra@radnet.com
Important Insurance Information
In order to make your visit to our office as smooth as possible, here are a few things to keep in mind.
ELIGIBILITY
It is the patient’s responsibility to provide their current/active insurance at time of scheduling.
If you have questions or concerns about your insurance eligibility and/or benefits email: IVTWESTMD@RadNet.com
PRE-AUTHORIZATION
Please keep in mind that it is the patient and referring physician’s responsibility to confirm pre-authorization requirements and obtain the approval that is required for the exam.
We will contact you two business days before your appointment date to reschedule if your insurance carrier has not yet issued the required authorization.
- Email: IVTWESTMD@RadNet.com
- Fax: 301-624-1149
If we have not received the pre-authorization number, please contact your insurance company and/or your referring physician’s office and then provide it to us.