Terms and Conditions: Account-Related Push Notifications from RadNet’s Short Code [723638]
RadNet’s SMS Notification Services—RadNet, Inc., and its subsidiaries provide standard rate SMS services to patients being referred to one of our imaging centers by a physician, or to patients that have scheduled an appointment at one of our imaging centers. These SMS Terms govern the provision and delivery of SMS messages by RadNet or our service providers.
RadNet sends text messages to patients to notify them of orders that need to be scheduled or appointments that have been scheduled. RadNet may also send text messages to patients to obtain information about scheduled appointments. Communications through our short code services occur on an opt-in basis.
How to opt-in The patient can opt-in to the short code program in the following ways:
The patient can opt-in and register their telephone number here.
How to opt-out To opt out of the program at any time, patients can follow one of these methods:
To opt out of the current messaging transaction, the patient can text “STOP”, to 723638.
After sending the “STOP” message to RadNet, we may send an automatic reply message to confirm that you have been unsubscribed from that thread and to terminate delivery of any additional text messages for the current transaction. After this, you will no longer receive messages from RadNet for the current transaction, unless you opt-in again by replying “EXAM” to 723638.
To be completely removed from RadNet’s text messaging system, the patient can text “END”, “QUIT”, “CANCEL” or “UNSUBSCRIBE” to 723638. After receiving this message, RadNet may send an automatic reply to confirm that you have been unsubscribed from all RadNet SMS messages. You will not receive any further SMS messages from RadNet unless you text “EXAM” to 723638.
How to get more help with SMS messages—A patient needing assistance on the notifications technology or process can text "HELP" to 723638. We will send a reply with instructions on how to contact RadNet and how to unsubscribe.
IMPORTANT NOTE: Texting “HELP” to 723638 does not trigger medical assistance from RadNet or any other medical provider or emergency department. Any patient in immediate need of medical assistance should call 911.
Participating Carriers, Phone Models, and Message Delivery & Rates—The following carriers participate in the SMS notification system: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, and Cricket. Neither RadNet nor carriers are liable for delayed or undelivered messages. TMobile is not liable for delayed or undelivered messages. Messages may not be compatible with all models of mobile devices. Message frequency may vary. RadNet does not charge patients to participate in the SMS program. However, message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contactyour wireless provider.
Privacy Policy—No mobile information will be shared with third parties / affiliates for marketing / promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including affiliate or business partners. The opt-in is not transferable to another party involved in the process. To learn more about RadNet’s privacy practices, please visit our Privacy Policy, shown here: https://www.radnet.com/privacy-statement.
Support—For questions about these notification services, contact us at https://www.radnet.com/about-radnet/contact-radnet. You can also call us at (951) 682-1099.