What to Know Before Your Exam
at Lenox Hill Radiology!
From scheduling your exam, to checking in for an appointment, we are always focused on providing you with the best service possible.
Schedule Online
Through our Patient Portal you are now able to schedule MRI, CT, Ultrasound, Screening Mammograms, and DEXA (Bone Density). Please note: X-ray exams are performed on a walk-in basis.
Pre-Appointment Checklist
Once your appointment is scheduled, you will receive a text message with a link to complete the following:
1. Confirm / Reschedule
Kindly review, confirm or reschedule your upcoming appointment.
If prior authorization is required, please ensure it is on file prior to your appointment.
We require a 72-hour notice to change your appointment.
2. Pre-Exam Preparation
Your exam may require preparation. Please be sure to review and follow all instructions; otherwise, you may need to be rescheduled.
3. Complete Paperwork
To expedite your appointment check-in, complete all pre-registration forms before your appointment.
4. Submit Your Documents
Upload your photo ID, insurance card, and referral for your imaging exam.
5. Read Appointment Details
Please review all appointment details, including date and time, location, and exam scheduled.
6. Payment at Time of Service
Any patient responsibility required by your insurance plan, including copays, coinsurance, or deductibles, is due at the time of service. We accept cash, checks, VISA, MasterCard, and Discover.
If you need to cancel, reschedule, or ask any questions please call 212-772-3111
By completing the above steps, you will help us in providing all patients with the ultimate imaging experience.
Prepare for an Exam
Get exam preparation instructions so you’re ready for your appointment.
LEARN MORE
Insurance and Billing
Important information about Insurance and Billing procedures.
LEARN MORE
FAQs – see the answers to frequently asked questions
X-ray exams do not require an appointment and are performed on a walk-in basis.
Get Your Results
Use our online Patient Portal to access your exam results and images. We will provide you with an access code that can be used to quickly navigate within our portal to your recent exam, or you can set up a portal account to have access to your complete exam history.
Leave a Review
We value your feedback. Please look for a text 30 minutes after your imaging exam has completed. We will ask for a review. Please provide feedback on your overall service experience, that way we can continue to provide all patients with the high-quality care they deserve.
