You can access your information such as medical records and reports through our Patient Portal. Please visit: www.radnet.com/radiology-regional/for-patients/patient-portal

To receive printed copies of your images from our imaging sites, simply visit any Radiology Regional location with your photo ID. Upon arrival, the images will be printed for you. Please allocate 15-20 minutes for the processing time. Alternatively, if you prefer to have your images mailed to you, we can accommodate that request as well. Please note that the mailing process takes 24 hours for processing, and standard delivery will be utilized.

Can my results be read over the phone?

To remain HIPAA compliant, we are unable to read results over the phone.

Yes. We will accept your order even if it is written for a different imaging center.

Yes. Certain exams, such as mammograms, breast ultrasounds, and transvaginal ultrasounds, are always performed by female technologists. For other exams, you may request a female technologist by clicking the "Chat" button at the bottom right hand of the screen and chatting with us.

If you do not see the "Chat" button, scroll all the way down to the bottom of the page, click on "Privacy Settings," and select "Accept All" on the pop-up banner. The "Chat" button should appear at the bottom right of the screen.

My prep review says that I cannot eat anything for a certain amount of hours before my exam. If I ate something within that time, do I need to reschedule my appointment?

Yes. It could be difficult to ascertain accurate results from your exam if you do not follow the prep instructions completely.

For a list of insurances that we accept, please visit: www.radnet.com/radiology-regional/for-patients/billing-insurance

How much do the exams cost?

For an estimate of how much you will pay out of pocket, please visit: www.radnet.com/radiology-regional/for-patients/billing-insurance

What payment methods do you accept?

We accept Visa, MasterCard, Discover, CareCredit, check, and cash payment methods. Please note: a 3% credit card fee will be applied to credit card transactions. Cash, debit cards, prepaid cards, and check transactions are not subject to a surcharge. All copayments, coinsurance, and deductibles are due at the time of service.

Do you offer payment plans or alternative payment options?

Although we do not offer payment plans, we do accept CareCredit as an alternative payment option. If you would like to learn more about or apply for CareCredit, please visit www.carecredit.com. All copayments, coinsurance, and deductibles are due at the time of service.

How do I pay my Radiology Regional bill?

Pay your bill online using our secure payment system.

You’ll need your account information.

Whose responsibility is it to get pre-authorization for an imaging exam?

Please keep in mind that it is the patient and referring physician’s responsibility to confirm pre-authorization requirements and obtain the approval that is required for the exam.

We will contact you two business days before your appointment date to reschedule if your insurance carrier has not yet issued the required authorization.

If we have not received the pre-authorization number, please contact your insurance company and/or your referring physician’s office and then provide it to us.

There are several reasons why your exam may be pending authorization. First, it should not be assumed that authorization was denied, only that more time and/or information is needed to complete the process. Oftentimes, your chart notes from your doctor must be obtained and sent to the insurance company for review. The staff at Radiology Regional will ensure that is accomplished so you don’t have to.

Helpful Resource:
Download our Download Pending Authorization Guide (PDF)  for more detailed information about how the process works and what to expect.

Guests are permitted in the waiting room only. Minors cannot be left unattended in the waiting room and are not permitted in the exam room.

How do I request a school note or work note?

You can make this request during your appointment. If you are unable to do so, please reach out to our scheduling line for assistance: 239-936-4068 or 941-255-7945