For Patients · Billing
Billing
Pay your bill online and get help with a question about your bill.
Paying your bill online & payment options
You can pay your bill online any time, day or night. Paying online is safe and secure.
What you will need
To pay online, go to Pay Your Bill and pick the imaging group named on your bill. Have your bill ready. It shows your account number. Most payment pages also ask for the patient’s date of birth.
Questions about your bill?
Call the billing phone number printed on your bill. The number depends on the imaging group that sent it.
Our billing team answers Monday to Friday, 8 a.m. to 8 p.m. Eastern Time (5 a.m. to 5 p.m. Pacific Time), and Saturday, 10 a.m. to 2 p.m. Eastern Time (7 a.m. to 11 a.m. Pacific Time).
Want to know what an exam will cost? Ask before your exam, when you schedule. See How much will my exam cost?
Credit cards
Visa, MasterCard, Discover, and American Express. Where state law allows, a 3% fee may apply when you pay by credit card in person at the imaging center at the time of your exam.
Debit & prepaid cards
All major debit cards and Visa/MasterCard prepaid healthcare cards.
Electronic checks (ACH)
Direct electronic bank transfer from your checking or savings account.
CareCredit
We accept CareCredit as a payment option. Have other questions about paying your bill? Call the billing phone number printed on your bill.
Checks or money orders
Checks made payable to your regional RadNet imaging center can be mailed directly using the payment coupon attached to your paper statement.
Cash
Pay in cash at your imaging center, with no added fee.
Who can help, before and after your exam
Before your exam, ask our scheduling team. After your exam, call our billing team.
Before your exam
Have a question about cost, insurance, or prior authorization? Ask our scheduling team when you schedule your exam. See Insurance & Authorization.
After your exam
Have a question about your bill or a payment? Call the billing phone number printed on your bill. Our billing team answers Monday to Friday, 8 a.m. to 8 p.m. Eastern Time (5 a.m. to 5 p.m. Pacific Time), and Saturday, 10 a.m. to 2 p.m. Eastern Time (7 a.m. to 11 a.m. Pacific Time).
Frequently asked questions
After your exam, we send a claim to your insurance company. Your insurance decides what it will pay, based on your plan. It sends you an Explanation of Benefits (EOB). Then we send you a bill for the amount your insurance says you owe.
Your exam has two parts. The technical fee pays for the scan: the machine, the technologist, and the imaging center. The professional fee pays for the radiologist, the doctor who reads your images and writes the report.
Go to Pay Your Bill any time, day or night. Pick your state, then the imaging group named on your bill. You will need the account number on your bill. Most payment pages also ask for the patient’s date of birth.
Call the billing phone number printed on your bill. Our billing team answers Monday to Friday, 8 a.m. to 8 p.m. Eastern Time (5 a.m. to 5 p.m. Pacific Time), and Saturday, 10 a.m. to 2 p.m. Eastern Time (7 a.m. to 11 a.m. Pacific Time).